This Privacy Policy explains what personal data agt88 collects, why we collect it, how we use and protect it, and what rights you have over your information. We are committed to handling every Indonesian player's data with transparency, integrity, and the highest standard of security.
Six core commitments that underpin every data-handling decision we make on your behalf.
Every byte of data exchanged between your device and agt88 is protected by 256-bit SSL/TLS encryption. Your account credentials, payment details, and personal information are never transmitted in plain text.
agt88 collects only the data strictly necessary to operate your account, verify your identity, process transactions in Indonesian Rupiah (IDR), and fulfil our responsible gaming obligations. We do not harvest data for resale.
Your personal data is never sold to advertisers, data brokers, or marketing agencies. Data is shared only with licensed service providers (payment processors, game studios, KYC partners) under strict confidentiality agreements.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a written request to our support team and we will respond within 14 days — free of charge for routine requests.
agt88 uses strictly necessary session cookies and optional analytics cookies only. We do not deploy invasive third-party advertising trackers. You can review cookie settings within your browser at any time.
Data collected through your play history and deposit patterns may be used internally to identify responsible gaming concerns and proactively offer support tools — always for your benefit, never shared externally for commercial purposes.
agt88 (referred to throughout this Privacy Policy as "agt88", "we", "us", or "our") operates the online gaming and sports betting platform accessible at agt88.club. We are an internationally licensed and regulated online gaming operator offering casino games, sportsbook betting, poker tournaments, crash games, and slot titles primarily to players located in Indonesia.
This Privacy Policy applies to all data processing activities carried out by agt88 in connection with your use of the Platform — including the website, mobile-optimised interface, and any related communications. By creating an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.
agt88 collects personal data in the following categories. We collect only what is necessary and proportionate for the stated purposes.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, national ID number (KTP/passport) | Account registration, KYC verification, age compliance (21+) |
| Contact Data | Email address, WhatsApp/phone number, residential address in Indonesia | Account management, transaction notifications, support communications |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit/withdrawal history in IDR | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Platform security, fraud detection, performance optimisation |
| Usage Data | Games played, bets placed, session duration, feature interactions | Personalisation, responsible gaming monitoring, product improvement |
| Communications Data | Support chat transcripts, email exchanges, feedback submissions | Quality assurance, dispute resolution, compliance record-keeping |
| Marketing Preferences | Opt-in/opt-out status for promotional emails, SMS, and push notifications | Delivery of relevant promotions (only where consent is given) |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is required for mandatory identity verification under KYC regulations.
3.1 Directly from You. The majority of personal data we hold is provided directly by you during the following interactions:
3.2 Automatically. When you access the Platform, our servers and analytics tools automatically record certain technical and usage data, including your IP address, device fingerprint, browser type, referring URL, pages visited, and session duration. This data is collected through server logs, cookies, and similar tracking technologies described in Section 7.
3.3 From Third Parties. In limited circumstances, we may receive data about you from:
agt88 uses your personal data exclusively for the following purposes:
agt88 processes personal data under the following legal grounds, consistent with internationally recognised data protection principles:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to open your account, process deposits and withdrawals, and deliver the gaming services you have registered for. |
| Legal Obligation | KYC identity verification, AML transaction monitoring, record retention for regulatory audits, and responding to lawful authority requests. |
| Legitimate Interests | Fraud detection, platform security, responsible gaming monitoring, and internal analytics to improve the Platform — provided these interests are not overridden by your rights. |
| Consent | Marketing communications (email, SMS, push) and non-essential analytics cookies — collected only after you have given explicit, freely given, specific consent. |
6.1 Service Providers. agt88 shares personal data with carefully selected third-party service providers who assist in operating the Platform. All such providers are bound by strict data processing agreements and are prohibited from using your data for their own purposes. Categories of service providers include:
6.2 Legal Disclosure. We may disclose personal data to competent authorities, regulators, or law enforcement bodies where required to do so by applicable law, court order, or to protect the rights and safety of agt88, our members, or the public.
6.3 Business Transfers. In the event of a merger, acquisition, or asset sale involving agt88, your personal data may be transferred to the acquiring entity, provided the recipient agrees to honour this Privacy Policy or an equivalent standard of protection.
6.4 What We Never Do. agt88 will never sell, rent, or trade your personal data to third parties for commercial marketing purposes. We do not share your data with social media advertising platforms or data brokerage firms.
7.1 What Are Cookies? Cookies are small text files placed on your device by websites you visit. They allow the Platform to remember your preferences, keep you logged in between pages, and collect anonymous usage statistics.
7.2 Cookies Used by agt88. We use the following categories of cookies:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing. Without these, core Platform functions cannot operate. | No — these are essential. |
| Functional | Remembering your language preference, last-visited game category, and display settings. | Yes — via browser settings. |
| Analytics | Aggregated, anonymised traffic statistics used to improve Platform performance and user experience. No personally identifiable data is sent to analytics providers. | Yes — withdraw consent via support. |
7.3 Third-Party Cookies. Game providers such as Pragmatic Play, Evolution Gaming, and Spribe may set session-scoped cookies strictly required to load their game interfaces. agt88 does not control these cookies but ensures all providers comply with our data protection standards contractually.
7.4 Managing Cookies. You can manage or delete cookies at any time through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in and using core Platform features. Disabling functional or analytics cookies will not affect your ability to play games or make transactions.
8.1 agt88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal, regulatory, and audit obligations.
8.2 The following general retention periods apply:
8.3 When data is no longer required, it is securely deleted or irreversibly anonymised using industry-standard data destruction processes.
As an agt88 member, you have the following rights regarding your personal data. To exercise any of these rights, submit a written request to [email protected] with "Privacy Request" in the subject line and include your registered email address and a description of your request.
We will respond to all verified requests within 14 calendar days. Complex requests may take up to 30 days; we will notify you if an extension is required. There is no charge for routine requests. agt88 may decline requests that are manifestly unfounded, repetitive, or that conflict with applicable legal obligations.
10.1 agt88 implements a comprehensive, layered security framework to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:
10.2 While agt88 takes every reasonable precaution, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for using a strong, unique password. If you suspect your account has been compromised, contact [email protected] immediately.
11.1 The agt88 Platform is strictly for adults aged 21 and over. We do not knowingly collect personal data from individuals under 21 years of age. All account registrations are subject to automated age verification at signup and may be subject to further manual KYC document review at any time.
11.2 If we discover that personal data has been collected from a person under 21, we will close the account immediately, delete all associated personal data (except where retention is required for fraud investigation), and return any real-money balance to the deposit source at our sole discretion.
11.3 Parents and guardians who believe their child may have accessed the Platform should contact [email protected] immediately. We treat such reports with the highest priority and respond within 24 hours.
12.1 As an internationally operated Platform, some of your personal data may be transferred to and processed in countries outside Indonesia. These transfers may occur when data is processed by our cloud infrastructure providers, KYC partners, or game content providers located in other jurisdictions.
12.2 agt88 ensures that any international transfer of personal data is subject to appropriate safeguards, including contractual data processing agreements that require recipient parties to maintain equivalent standards of data protection to those described in this Privacy Policy.
12.3 By using the agt88 Platform, you acknowledge and consent to the transfer of your personal data to countries outside Indonesia where such transfers are necessary to deliver the services you have registered for.
13.1 agt88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material, we will notify you at least 14 days in advance via your registered email address and through a prominent notice on the Platform.
13.2 Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you should close your account before the effective date.
13.3 The version of this Privacy Policy bearing the most recent "Last Updated" date at the top of this page supersedes all prior versions. We recommend checking this page periodically to stay informed of any changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or how agt88 handles your personal data, please reach out through any of the following channels:
For responsible gaming concerns including self-exclusion, deposit limits, or account time-outs, please visit our dedicated Responsible Gaming page or raise the matter via live chat. These requests are treated with the utmost confidentiality and addressed as a priority.